Built around Major.
justaskmajor is a one-person IT consultancy run by Marc Stern out of Richardson, Texas. The name comes from our son, Major — and 10% of everything earned here goes back to families like ours.
The short version
By day, I'm a Senior Cloud Systems Administrator at a Fortune 500 company. I work on thousands of servers across regulated, multi-region environments — AWS, VMware, Active Directory, Windows Server, the whole stack. Two decades in IT, most of it in roles where downtime costs real money.
By night and on weekends, I help small businesses and nonprofits avoid the IT mistakes that cost real money in their world. Different scale, same principles.
Why this exists
Our son Major has special needs. Raising him changed how my wife Mita and I think about almost everything — including how to spend a career. I wanted a way to use my skills to help two groups at once: small business owners who can't afford a real IT department, and special needs families who deserve more support than they get.
justaskmajor is that. Every invoice contributes 10% to H.E.R.O.E.S. DFW and other nonprofits serving individuals with special needs. I sit on the H.E.R.O.E.S. DFW board. The donation isn't marketing — it's the point.
"M3" is what we call our family: Marc, Mita, Major. This work runs through that.
What you're actually hiring
You're hiring someone who:
- Manages enterprise infrastructure for a living and brings that discipline to small-business work
- Came up through helpdesk and tech support — I know how to slow down and explain
- Pursues professional credentials (currently working toward CISSP) because the field never stops moving
- Builds custom automation, dashboards, and AI tooling for clients who'd otherwise be priced out of that work
- Volunteers regularly with H.E.R.O.E.S. DFW, First United Methodist Richardson, and Kairos Prison Ministry
What I won't do
A few things you should know upfront:
- I won't oversell you. If you don't need the Growth tier, I'll tell you. If you'd be better served by a different shop, I'll tell you that too.
- I won't lock you in. No long contracts, no proprietary platforms, no holding your data hostage.
- I won't pretend to be 24/7. I have a day job and a family. I'm fast, I'm available, and I'm honest about when I'm not.
- I won't compromise on security. Even at small-business scale, the basics are the basics. We do them right or we don't do them.
The brand
"justaskmajor" started as a family joke. Major has a way of cutting through complexity that a lot of adults could learn from. When people in our world had a question they didn't know how to ask — kitchen sink, computer, life — the answer was often "just ask Major."
So that's the promise. Ask plainly. Get a plain answer. Pay a fair price. Help some families along the way.